IBM Notes and Domino Services
As a Gold IBM Business Partner mySolutions are specialists in the Collaboration Solutions Suite of products from IBM. The current set of skills combined with experience allows us to partner with 1st level IT Service Providers on back to back agreements for IBM Notes and Domino Support, Design and Administration.
One of the major challenges faced by any prospective customer is the maintenance of a healthy Domino Environment. During the past 10 years, many repeating challenges prompted mySolutions to develop a strategy and tools to enhance the methodologies utilised by clients to stay abreast of newest technologies and methodologies to run their Collaboration and Messaging Environments.
One of the most common problems encountered with any Mail and Collaboration Environment is the lack of legal compliance. Utilising the mySolutions Framework, any new installation, upgrade and rollout is carried out within an accepted framework, ensuring legal and best practice compliance (e.g. King III). The Domino Installation Tools consist out of pre-designed documentation (e.g. Policies and Procedures), Migration Tools, System Technical Design Services (e.g. Server Hardware, VMServices, Network Layouts), Platform Design Services, physical Installations Services of Servers, Operating Systems (including the best practice configurations as per IBM Redbooks) and Post installation performance tuning and monitoring.
The mySolutions Directory Services is a tool that was designed to manage the basic requirement for each company to have a staff list available at their fingertips.
Directory Services is a tool developed on IBM Domino which stores all relevant details of each staff member within an organisation. The tool has an automated integration into any Service Desk Application, Automatic reminders for compliance requirements, e.g. Renewal of Drivers Licenses and provides a complete asset management tool for all IT Assets, utilising daily stock take embedded in the Notes Mail Client. Directory Services provides Mobile Telephone Lists to iPhone’s, Android and iPads.
The design of Directory Services is built in such a way that many other business applications can utilise the information as a shared system, e.g. Performance Appraisals, Timesheets, Expense Claims, Upgrade Planning and much more.
The mySolutions Domino Installation and Deployment Solution consist of tools (including 3rd party tools e.g. BinaryTree, IOnet) which when utilised together and managed correctly helps to identify, plan and migrate users from any other mail platform to IBM Domino as well as provide integrated clean up products to allow for compliance.