GoPro is software that keeps track of critical business information and presents it in meaningful context
GoPro Advanced Case Management provides organisations with an electronic workplace. GoPro provides workflow-, document-, and records management, as well as integrated collaboration functions for comprehensive case management, including use by field-based users on mobile devices.
Documents, work processes, customer relationships, and other meaningful information, is arranged in a logical context, providing instant overview of daily business.
With highly configurable process management, standard templates for documents and e-mail, and a variety of powerful additions, GoPro can be configured to meet any business need.
GoPro offers a secure, fully interactive, standards-based self-service portal facilitating 24×7 citizen access, and a unique cloud collaboration capability which extends secure processes to authorised external 3rd parties.
GoPro advanced case management provides secure and controlled access to documents and other case evidence across the organisation. It improves efficiency with powerful search and filtering features, as well as advanced templates for e-mail and documents.
Drag and drop filling of e-mail from the inbox with a comprehensive set of rules based usability features that helps ensure correct and complete filing of relevant communication into GoPro, where it is stored in the relevant and meaningful contact and process context.
GoPro advanced case management provide unique combination of support for process automation and ad-hoc evolutionary process support. With GoPro customers can efficiently support and automate the known workflow scenarios as well as effectively manage the exception. The system context awareness always ensure that the user is presented with the right information and options at any given time
The flexible out-of-the-box management information options delivers an always current and accurate view of the operation, performance metrics and the required insight for continuous improvement
Easy to Use
GoPro case management delivers an exceptional ease-of-use due to a highly sophisticated context observing user interface that ensures that the user always is provided the right information, options, and support at the right time, to perform a given task. A wide range of integrated and embedded client integration it offers an easy and efficient way to work with cases directly from the users preferred environment